For ages 21 and above

Responsible Gaming Guidelines at 365 abc

Gaming should be a source of enjoyment — not stress. 365 abc believes it is important for every player to know their limits and stick to them. On this page you will find ways to set your own limits, signs of problem gambling, and how to get support.

For ages 21 and above SSL Encryption 24/7 Support Service in Bangla and English

Why Responsible Gaming Matters

Online gaming is an entertaining experience, but it stays that way only when enjoyed in a controlled manner.

At 365 abc, we believe that alongside entertainment, the mental and financial wellbeing of our players is equally important. Every game depends on a possible outcome — there is no guarantee of winning. It is therefore each user's own responsibility to play within a set budget and time limit.

Under our Terms and Conditions, anyone under the age of 21 is strictly prohibited from opening an account at 365 abc or taking part in any kind of betting or casino activity. Age verification is an essential part of our platform.

Responsible gaming means more than just setting limits — it means staying aware of your own mental state, being mindful of your family, and having the courage to ask for help when needed. You can reach out at any time through 365 abc's 24/7 live chat and email support.

Things to Keep in Mind Before You Play

Before each session, ask yourself a few questions: What is my budget for today? How long will I play? If I lose this money, will it affect my daily life? Answering these questions honestly will tell you whether you are playing in a controlled way.

Our Privacy Policy ensures that your personal information and financial data remain fully secure. Every transaction is handled using SSL encryption, so you can use the limit-setting and account management features with confidence.

Remember, losing in a game is normal — placing bigger bets to recover losses is never the solution. Repeatedly playing to try to recover losses is one of the key signs of problem gambling.

Tools for Setting Your Own Limits

365 abc helps you stay in control of your gaming through a number of useful features.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, increasing it does not take effect immediately — but lowering it does.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the platform will notify you automatically — making it easier to take a break.

Loss Limit

Decide in advance how much you are willing to lose within a given period. Once the limit is reached, betting will stop for that period.

Break (Cool-Off)

You can temporarily close your account for a few days or weeks. During the break, logging in or making a deposit will not be possible.

Reality Check

Turn on a reminder that shows a summary of your session time and spending at set intervals — so you stay aware even while playing.

To use these tools, log in to your account and go to Settings, or let us know directly through 365 abc's 24/7 live chat. For answers to common questions, you can visit our FAQ section.

Warning Signs of Problem Gambling

If you notice any of the signs below in yourself, you should seek expert help.

  • Repeatedly increasing bets to try to recover lost money — known as "chasing losses" and the most common sign of problem gambling.
  • Unable to stop playing, or unable to stop at a set time even when you intend to.
  • Spending too much time gaming while neglecting responsibilities to family, friends, or work.
  • Borrowing money, dipping into savings, or skipping important expenses to fund your gaming.
  • Hiding your gaming from family or people close to you, or lying about it.
  • Feeling restless, irritable, or moody when you are unable to play.
  • Growing indifference toward sleep, food, or health, with your attention constantly on the next bet.

If even one of the above signs appears regularly, take a break and contact our live chat. We will guide you toward the right support.

21+

For Ages 21 and Above Only

To open an account, make a deposit, and take part in any type of game at 365 abc, the user must be at least 21 years old. Allowing others to use your account, especially minors, is strictly prohibited.

Where to Find Support

You are not alone. Seeking help before things get worse is the smart thing to do.

365 abc Live Chat

Support is available in Bangla and English, 24 hours a day, 7 days a week. Contact live chat directly for limit setting, account breaks, or self-exclusion.

Email Support

You can write to us by email with details about any responsible gaming matter. Our support team will understand your situation and help you take the steps you need.

Family and Loved Ones

Talk to a trusted family member or friend. Support from someone close to you can often be the first step toward professional help.

Professional Counsellors

Reach out to a mental health specialist or addiction counsellor. Mental health services are available at government hospitals in Bangladesh — ask at your local health centre.

Support Groups

Sharing your experience with others facing the same problem can often reduce the feeling of being alone and help you find a way forward.

Family Protection

If a family member is struggling with excessive gaming, you can contact the 365 abc support team on their behalf — we provide guidance to families as well.

Practical Tips for Staying Safe

A few small habits can make a big difference over time.

Set a fixed budget before you play and never deposit more than that amount. This budget should be money whose loss will have no impact on your daily life.

Never sit down to play when you are tired, under stress, or have been drinking. Your ability to make decisions is reduced in these states and the risk of overbetting increases.

After each gaming session, take a short walk, drink some water, or spend time with family. Keep gaming as one source of entertainment alongside other hobbies and activities, rather than making it the main focus of your life.

Never open an account in someone else's name or let others use your account. You can learn more about 365 abc's security policies and platform standards on our About Us page.

Remember, gambling is never a reliable source of income. It is for entertainment — not investment. Whenever you feel that playing is no longer giving you enjoyment but has become a burden, that is the time to take a break.

Questions About Responsible Gaming

Answers to commonly asked questions are provided here.

Once self-exclusion is active, your account cannot be reopened before the set period ends. If you want to start again after the period is over, you will need to contact live chat — it does not reactivate automatically.

Lowering a deposit limit takes effect immediately, but a request to increase it takes some time to process. This delay is intentional — to prevent decisions made in the heat of the moment.

If you are concerned about a family member's gambling habits, speak to them directly and let us know on their behalf through 365 abc's live chat. We can take steps to protect an account based on a third-party request as well. You may also seek help from a professional mental health counsellor.

When the reality check is turned on, a brief message appears at set intervals — such as every 30 minutes or 1 hour — showing the total time of your session and a summary of your deposits and losses. The message gives you the option to continue playing or take a break.

No. To register at 365 abc and take part in any activity, the user must be 21 or older. A national identity card or equivalent document may be required for age verification. Any account found to have been used by someone under 21 will be permanently closed.

Your account balance remains safe during a cool-off or self-exclusion period. In the case of self-exclusion, the option to withdraw your existing balance stays active — contact live chat for details.

Learn More

Other important pages on the site that may be useful to you.