Legal Document

Terms and Conditions

Please read this document carefully before opening an account on the 365 abc platform and before using any of its services. These terms clarify your rights and responsibilities.

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Important: The terms and conditions set out in this document apply to all services of 365 abc. By continuing to use the platform, you are considered to have automatically accepted these terms.

01

Introduction and Applicability

These terms and conditions ("Terms") govern the legal relationship between 365 abc and its users ("Member" or "you"). Accessing the 365 abc website, registering an account, or using any part of the platform means you are in full agreement with these Terms.

365 abc is an online entertainment platform offering sports betting, casino games, live casino, and various other gaming services. Visit our About Us page to learn more about what we do.

365 abc reserves the right to amend these Terms. Updated terms take effect as soon as they are published on the website. It is your responsibility to review this page regularly.

02

Account Registration and Eligibility

2.1 Age Requirement

All services on 365 abc are available only to individuals aged 21 and above. You must confirm your true age at the time of registration. Opening an account for any person under this age is strictly prohibited and such accounts will be closed immediately.

2.2 One Account Policy

Each person may open only one account. Attempting to open multiple accounts may result in all related accounts being suspended or permanently closed, and the balances in those accounts may be forfeited.

2.3 Accurate Information

The name, address, mobile number, and identity document details provided at registration must be completely accurate. Providing incorrect or false information may cause problems during account verification and withdrawals may be declined.

2.4 Password Security

It is your responsibility to keep your account login details confidential. You should not share your password with anyone. Any unauthorised access to your account must be reported to the 365 abc support team immediately.

2.5 Account Verification

365 abc may request a national ID card, passport, or other documents for identity verification at any time. If these documents are not submitted within the specified time, the account may be temporarily restricted.

03

Deposits, Withdrawals and Payments

3.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and bank transfer can be used to make deposits at 365 abc. The minimum deposit amount for each method is ৳100. No additional fees are charged for any method.

3.2 Withdrawal Methods and Limits

The same methods — bKash, Nagad, Rocket, and bank transfer — are available for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour.

3.3 Pending Verification

Withdrawals may be held if account verification has not been completed. 365 abc reserves the right to carry out additional verification for any suspicious transactions.

3.4 Third-Party Payments

Deposits and withdrawals must only be made using a payment account registered in your own name. Using another person's bKash, Nagad, or Rocket account is not permitted.

04

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 adds a ৳1,200 bonus, giving a total balance of ৳2,200. A 25x wagering requirement must be completed before this bonus can be withdrawn — that means placing bets totalling ৳1,200 × 25 = ৳30,000.

4.2 Other Promotions

The 365 abc weekend festival bonus, Monday fresh start bonus, Cricket Charger, and other regular offers are available. Each promotion has its own wagering conditions and minimum deposit requirements. The bonus amount is never paid as direct cash — it is always a set percentage of the deposit.

4.3 Bonus Abuse is Prohibited

Claiming bonuses by creating multiple accounts, or any attempt to misuse bonus benefits, is a violation of these Terms. In such cases, 365 abc may cancel the bonus and suspend the account.

4.4 VIP Program

The 365 abc VIP program has three tiers: Bronze, Silver, and Gold. Each tier earns weekly cashback based on net weekly losses — up to 0.4% for Bronze, up to 0.8% for Silver, and up to 1.2% for Gold. For example: if a Silver member's weekly net loss is ৳20,000, they receive ৳20,000 × 0.8% = ৳160 cashback. VIP tier upgrades are based on active participation and regular activity.

05

Fair Use and Prohibited Activities

5.1 Permitted Use

The 365 abc platform may be used for personal entertainment only. Betting for commercial purposes or on behalf of a third party is prohibited.

5.2 Prohibited Activities

  • Exploiting technical errors on the platform or attempting to hack it
  • Conducting fraud, money laundering, or any other illegal financial activity
  • Placing bets using automated bots or software
  • Attempting unauthorised access to other members' accounts
  • Colluding with other members to influence game outcomes
  • Opening an account using a false identity or forged documents

If any of the above activities are detected, 365 abc reserves the right to close the relevant account and forfeit its balance without prior notice.

06

Intellectual Property and Copyright

All content on the 365 abc website — logos, designs, graphics, text, code, and software — is the property of 365 abc. Members may view this content for personal, non-commercial purposes, but may not republish, distribute, or modify it under any circumstances.

The copyright of game providers such as Pragmatic Play, Evolution, PG Soft, JILI, and Spribe remains entirely with their respective companies. Use of their content is governed by separate agreements.

07

Privacy and Personal Data

For full details on how your personal data is collected, stored, and used, please read our Privacy Policy page. The Privacy Policy forms an integral part of these Terms.

365 abc does not sell your data to any third party. However, there may be a legal obligation to share certain information with government authorities for legal or security reasons.

By registering an account, you consent to 365 abc sending relevant information and offers to your email or mobile. You may withdraw this consent at any time.

08

Service Availability and Changes

8.1 Service Continuity

365 abc aims to provide services around the clock. However, 365 abc will not be liable for temporary interruptions due to maintenance, technical issues, or external factors.

8.2 Changes to Games and Offers

365 abc reserves the right to change, suspend, or discontinue any game, bonus offer, or service without prior notice. Such changes will not affect bets already in progress.

8.3 Mobile App

The 365 abc app is available on both Android and iOS. Download the app through official channels only. Installing the app from unauthorised third-party sources may create security risks.

09

Limitation of Liability

365 abc will not bear any financial or legal liability in the following situations:

  • Losing a bet due to your internet connection being interrupted
  • A game session being disrupted due to a device or software issue
  • Delays or errors by a third-party payment provider
  • Decisions made based on incorrect information displayed as a result of a technical error
  • Service disruption caused by force majeure or unforeseen circumstances

365 abc reserves the right to reclaim any bonus or winnings incorrectly credited due to a technical error.

10

Responsible Gaming and Self-Control

365 abc believes that gaming is a form of entertainment and should always be enjoyed in a controlled manner. We encourage every member to bet within their means.

Members can set their own deposit limits, session time limits, and use the self-exclusion option if needed. Full details on these tools are available on the Responsible Gaming guidelines page.

For any support needed in dealing with gaming-related problems, contact the 365 abc 24/7 live chat or email support team. Support is available in both Bengali and English.

11

Dispute Resolution and Complaints Process

11.1 First Step

For any complaint or dispute, first contact the 365 abc customer support team. Live chat is available 24 hours a day, 7 days a week.

11.2 Complaints by Email

To submit a complaint in writing, send full details to [email protected]. Our team will respond as quickly as possible after reviewing the matter.

11.3 Final Decision

365 abc's decisions on bet outcomes, technical issues, or payment matters will be considered final. However, the reason for each decision will be communicated to the member concerned.

12

Terms Violations and Account Closure

365 abc may temporarily or permanently close any member's account for the following reasons:

  • Violation of any part of these Terms
  • Account information found to be false or misleading
  • Bonus abuse or operating multiple accounts
  • Misconduct or harassment of other members
  • Suspicious financial transactions or evidence of fraud

A member may also request voluntary account closure at any time. In this case, the verified balance remaining in the account will be returned via the designated withdrawal method.

13

General Provisions and Contact

13.1 Language

These Terms are published in Bengali. If a translation in another language exists, the Bengali version will always take precedence.

13.2 Severability

If any part of these Terms becomes unenforceable, the remaining parts will continue in full effect. A delay in enforcing any term will not be considered a waiver of that right by 365 abc.

13.3 Entire Agreement

These Terms, the Privacy Policy, and any applicable promotional terms together form the entire agreement between 365 abc and the member.

13.4 Contact

For any questions about these Terms, contact our 24/7 live chat support or send an email to [email protected]. You can also visit the Frequently Asked Questions (FAQ) page for answers to common questions.

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